About us
We are a leading mortgage broker brand, winning over 150 international awards for exceptional advice standards through industry leading brokers and technology. We provide our customers with the choice of how they want to research, receive advice, and transact, by delivering digital, telephone, and face to face solutions. MAB seeks to develop long term strategic relationships with its partner firms with the collective ambition to grow both their market share and their business.
MAB goes beyond aggregation in the sense it is exclusive to broker firms only with teams dedicated to driving and managing lead flow, who have strategic relationships with referral partners and systems in place to manage those partnerships. We are market leaders in lead generation, and by doing so deliver a best in class service to our referral partners and their customers.
MAB is one of the UK’s leading consumer mortgage brands and networks for mortgage intermediaries. It was established in 2000, listed on the AIM market in 2014 and has a market capitalisation of £292 million ($555 million). Since listing on the AIM market, MAB has delivered a compound annual growth rate of over 20% in a relatively flat market, with turnover increasing from £56.6m in 2014 to £143.7m in the year to December 2019.
The MAB Model
Strategy
MAB will provide strategic guidance and support you in your journey to grow and develop into a new breed of broker business.
Leads
Experienced Brokers recognise the importance of having diversity in one’s pipeline. We secure national, large scale partners for you to take advantage of who choose to work with us because of our capability to deliver quality outcomes for their clients.
Profit
Our goal is help create structured sustainable growth within your business via structure, training, lead flow, overhead and financial monthly review analysis.
Execution
Strategies without execution is meaningless and executing a strategy without engaged people is impossible. MAB technology takes care of this.
Academy
Unique to the MAB ACAD is the leads that MAB and our partner firms generate to ensure new Brokers in our firms have ample customers to speak to, and therefore rapidly build their skills and lender knowledge.
Leadership
External specialist leadership coaching with a focus on developing and managing teams.
Don't just take it from us.....
Josh Bartlett
Mortgage Advice Bureau Melbourne
MAB Melbourne’s Josh Bartlett lodged over $260 million in mortgages in 2019 and his business has now settled over $1.2 billion in loans in just 9 years.
A typical brokerage writing loans to this volume on average has a team of over 10. In 2019 Josh reached these numbers with just himself, a junior broker and his 3 support staff. Mortgage Advice Bureau have secured a process to ensure his office runs lean and efficiently with the tech, infrastructure and team around him to continue to grow.
Continuing to work with an experienced team of MAB professionals with a tried and tested strategy for growing successful broker firms, Josh is on track to double his team to satisfy his new lead volume and double his business within the next 3 years.
Technology to scale your business.
MABrefer is just one example of the technology MAB has developed in keeping the referral pipeline full.
The platform is designed for the business owner to attain full view of their teams work flow a critical component in solving for Best Interests Duty.
What else makes us a
Market
Pioneering technology
We have invested heavily in technology to create the required foundation to not only manage large leads volumes, but maximise customer engagement and conversion.
Our core tech pieces deliver on the following:
- Deliver more choice for our customers in terms of how they research, receive advice and transact with brokers.
- Improve the customer, broker, and referral partner experience.
- Engages more customers earlier in the transaction process.
- Optimises the ingestion, management and distribution of customer lead sources.
- Ensure optimum levels of quality control, productivity and cross selling
- Enhance and simplify the application and advice process
Specialists in adjacent services.
We understand brand alignment and customer loyalty increases as more products are consumed, which is why we have focused on becoming market leaders in selling adjacent services.
45% of all mortgages in the MAB UK network is sold with insurance attached. We are pioneers in delivering these adjacent services not just to diversify revenue but because it’s in the customers best interest to do so.
A Future proofed model
Compliance
Although not mandated in Australia MAB has adopted UK compliance standards which is to ensure ‘the most suitable’ product for our customer is selected which is a much better customer outcome than adhering to the Australian standard of recommending a ‘not unsuitable’ product.
Trail income
The Royal Commission highlighted the vulnerability of both brokers and aggregators in the event trail income is removed. The UK operates in a non-trail environment and a stricter regulatory regime but has a more mature, successful consolidated broker industry. Our imported model has ensured the same.
Open banking
Having been deployed in the UK for several years our technology and training has had the head start every Broker desires to to use open banking to their advantage, accelerate their business and best support their customers in an open banking regime.
Leadership team
Tom Kingston
Commercial Director
Darren Cantor
Managing Director
Kristy Bartlett
Head of Partnerships
Kiah Foster
Key Account Manager
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